Inside the mind of the 2020 online gamer

Zac Cohen, COO, Trulioo, delves into the changing behaviours and expectations of online gamblers both in the US and the UK and their expectations around customer experience, security, speed of service and personalisation

The turn of the new decade comes at a pivotal moment for the online gaming industry. But as gaming operators look to take advantage of new opportunities, the starting point has to be the customer. Business leaders have to develop a thorough understanding of the changing attitudes, expectations and behaviours of the people that they…

Personalisation | Security | Strategy | Trulioo | UK | US