Responsible gambling

Why the industry must establish a link between affordability and vulnerability

Safer gambling campaigner Tony Franklin urges operators to prevent gambling harm as a consequence of vulnerability right at the start of the customer journey

There is evidence of gambling harm plus calls for robust affordability checks from campaigners and parliamentarians across the political spectrum. While the gambling industry is making the right noises about affordability, we need fresh thinking about the design and operation of affordability checks that must also take customer vulnerability into account. This piece puts forward…

Affordability | Gambling-related harm | GamblingHurts | Lloyds Banking Group | Responsible gambling | Social Market Foundation | UK | UK Gambling Commission