Rank to pay £500,000 UKGC penalty package for problem gambling failures

Overseas high-net-worth individual was allowed to lose £1m in a 24-hour period

Rank Group will pay a £500,000 penalty package to the UK Gambling Commission (UKGC) after failings in its problem gambling policies allowed an overseas customer to lose £1m in the space of 24 hours. A UKGC investigation revealed that Rank failed to interact with the customer who was displaying problematic behaviour, had also contacted him…

Financial penalty | Gambling Commission | Rank Group | Regulation