
KSA unveils details of new self-exclusion register
Dutch Gambling Authority implements Cruks policy ahead of regulation of online gaming market


The Dutch Gambling Authority (KSA) has published plans for its self-exclusion register in line with the regulation of the online gambling market in the country.
The Central Register of Exclusion of Games of Chance (Cruks) will allow players to voluntarily exclude themselves from participating in online games of chance in the Netherlands.
However, the KSA revealed players can also be placed on the register against their will.
This process would see someone close to a potentially at-risk customer submit a request to the KSA. The KSA has said these requests could be made by a family member or employer, but also an operator.
In these incidents of third-party referral, the regulator would consider if the request would prevent further financial, social or personal damage to the customer.
Operators in the Netherlands must check whether a player is registered with Cruks from 1 October, in line with the launch of the regulated online market.
All operators must also connect to Cruks so that in the event of a player self-excluding, they cannot sign-up with another Dutch operator for at least six months.