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Kindred looks to Facebook Messenger and Alexa to boost customer engagement

Operator also hails the launch of partnering firm Cockroach Labs’ latest data leveraging platform release

Kindred’s innovation subsidiary, Kindred Futures, is looking towards Facebook Messenger and voice recognition technology to boost customer interaction and offer new channels for betting. Speaking to EGR, Kindred Futures chief Will Mace said the subsidiary had projects and investigations underway with a number of partners, although most were still nascent ideas. Mace said: “We are…

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