Exclusive: SOFTSWISS denies its affiliate platform has suffered a large-scale hack
Supplier insists accounts remain safe and illegitimate transactions have been blocked after rumours swirled last week
SOFTSWISS has vehemently denied that its affiliate platform, Affilka, has been compromised by a serious security breach, EGR can exclusively reveal.
Rumours surfaced last week that igaming affiliates that use the Affilka platform had been compromised.
Accounts were reportedly hacked, with those responsible said to have added a crypto payment gateway known as CoinsPaid.
The hackers then withdrew affiliates’ commission payments from operators, according to several users on the popular forum website Affiliate Guard Dog.
One user claimed that Chilli Partners, a partner of SOFTSWISS, emailed affiliates urging them to initiate two-factor authentication for security purposes amid reports of the hack.
However, SOFTSWISS has told EGR that the perpetrators gained access to just 0.03% of all affiliate accounts.
The firm undertook an investigation after reports of suspicious activity and that hackers had gained access to individual login credentials before logging into accounts.
SOFTSWISS said that “most” illegitimate transactions have been “averted or blocked”.
SOFTSWISS added that it was “fully committed” to providing reliable and secure software for its clients.
The firm is also continuing to work closely with security experts to ensure the validity of its software systems.
Andrey Starovoitov, SOFTSWISS co-CEO, said: “We take every security issue seriously and there is no indication that Affilka’s internal systems have been hacked.
“Security is our core principle, and we are committed to continuously updating Affilka to prevent fraud. We also conduct regular tests to ensure the software is secure.
“At the same time, our operators and partners can take measures to keep their data and resources safe.
“We encourage each and every client to use strong and unique passwords and use all available security tools, including two-factor authentication across their accounts. Our team will continue to monitor the situation closely,” he added.