Dutch Gambling Authority triggers consultation on information-sharing duties
Regulator clarifies reporting obligations for operators under Dutch Remote Gaming Act
The Dutch Gambling Authority (KSA) has ignited a month-long consultation on draft policies aimed at establishing the information-sharing obligations of Dutch-licensed operators.
Under the Dutch Remote Gaming Act, licence holders are obliged to report ‘relevant changes, behaviour and events’ to the KSA when they occur, however the specific list of events has not been clarified until now.
Licensed operators must inform the regulator when it adds interested parties and makes changes to its board of directors, external stakeholders or policymakers affiliated with the firm.
Licensees must inform the KSA about any criminal convictions, administrative fines, warnings and any instance where an operator has had its licence application denied or withdrawn by another jurisdiction or regulatory entity.
Operators must also notify the KSA about changes to its arrangements with payment service providers used, as well as the mechanisms used to guarantee player funds.
The outsourcing of licensed activities to external bodies for whatever reason, or changes in current outsourcing arrangements must also be reported to the KSA.
Changes to an operator’s interaction with the CRUKS self-exclusion database, internal supervision procedures, control databases, game systems and addiction prevention policies must similarly be reported to the KSA.
Under proposals, all changes must be reported to the regulator within two weeks of a change taking place. However all incidents of “unforeseen and non-structural behaviours and events” must be reported to the KSA immediately.
These incidents include serious breaches or malfunctions of operator IT systems, loss of player data, fraud, issues with payment transactions or player funds and any incident where the “fairness of the games offered is at stake”.
Licensees would be obliged to report all relevant facts, as well as any mitigating measures used to limit damage arising from the incident and any measures used to prevent recurrence under the new reporting criteria.
The KSA’s consultation on these draft policy proposals ends on 19 August.