DraftKings fined over $10k for New Jersey self-exclusion failings
Operator experienced a software fault in October 2018 that allowed self-excluded players to bet $28k
The New Jersey Division of Gaming Enforcement (DGE) has fined DraftKings more than $10,000 for self-exclusion failings.
In October last year the firm was found to have allowed self-excluded players to continue to access their accounts.
The failings were caused by an error in the software that set the players’ cooling-off period to zero days and allowed them to resume activity on the site.
During the period, 13 of the self-excluded players placed $28,887 worth of bets with the operator and 11 of them lost a total of $3,277.
The operator sought to fix the defect in November after notifying the DGE, which then ordered a total of $8,277 be paid including the $3,277 returned to the self-excluded players.
In April 2019, the DGE also discovered DraftKings had also allowed promotional emails to be sent out to self-excluded players and fined them a further $2,000.
DraftKings had not responded to a request for comment at the time of writing.
In March, GVC was hit with an $81,000 fine by the DGE for allowing self-excluded players to continue wagering via Borgata’s online offering.