Crossing the channel: Will customer migration from retail to online remain long after Covid-19?
Since lockdowns were imposed, the gambling industry has seen a surge of customers now using online products, perhaps for the first time. Peter Taberner finds out which markets have benefited and, crucially, whether the customer migration from retail to online will continue
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Coronavirus
David Williams
Flutter Entertainment
Gambling Act 2005
GBGC
Grosvenor Casinos
Mecca Bingo
Online bingo
Online gaming
Rank Group
Retail betting
Strategy
Warwick Bartlett