Safety net: How GiG is using AI to predict self-exclusion and what this means for the treatment of at-risk gamblers

EGR Compliance chats to Martin Pullen, head of the player safety team at Gaming Innovation Group, about its recent use of AI-led algorithms to identify problem gamblers

How do you effectively identify a problem gambler? The question which is on the lips of responsible gambling professionals from Australia to the US. Every market, operator and treatment professional have their own opinion on how best to achieve this, all with varying success. However, for operators the trick is cutting through the hyperbole and…

Artificial intelligence | Gaming Innovation Group | GIG | GiG Comply | Martin Pullen | Responsible gambling | Self-exclusion | Technology