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NHS trials AI chatbot app

Mobile service seen as an alternative to its current 111 telephone service for non-emergency concerns

The UK’s National Health Service (NHS) is trialling an artificial intelligence app as an alternative to its non-emergency 111 helpline. The app, powered by health tech firm Babylon, will be trialled in North London at the end of January for a six-month period. Users will be encouraged to type their health concerns into the app,…

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