Strategy

Adding the “X” to your company

Fintan Costello of Revenue Engineers highlights the importance of hiring a chief experience officer

Our marketing team are in a constant battle with the web team. The IT guys hate everyone and our suppliers leave everything to the last minute. The product managers spend 50% of their energy on internal politics and our support team is always the last to know of any new offers but first to know…

Customer experience | Fintan Costello | Strategy

Latest

People  |  People news 23 November 2017

News 23 November 2017

Lottery  |  Health Lottery ad banned for exaggerating jackpots

News 23 November 2017

Launches  |  Lottoland launches US subsidiary

News 23 November 2017

Strategy  |  Has William Hill turned the corner?

Insight 22 November 2017

Launches  |  Launches and sign-ups 22 November 2017

News 22 November 2017