CMA launches new enforcement action against withdrawal restrictions and dormancy fees

Competition watchdog has written to a “number of firms” about the issue and warned others to consider their T&Cs

The CMA has launched enforcement action against “a number” of online gambling firms for putting “unfair obstacles” in the way of people trying to withdraw their funds. Specifically the CMA said yesterday it was concerned about “unreasonably low” limits on withdrawals, “arbitrary short deadlines” on the time customers have to verify their identity, and dormancy…

CMA | Regulation